Creative solutions for business challenges

Satsuma is a full-service creative agency of PR and internal communications strategists, content specialists, award-winning designers and developers, social media managers and digital marketing professionals.

We are solutions-focused and results-driven. 

In short, our success is based upon yours.

Our team is made up of individuals who are experts at what they do so we can offer exceptional services tailored to your specific aims and objectives

How can we help ?

Let’s face it, the goal for most businesses is to make money and to do that you need lead generation – the marketing term for the process of stimulating and capturing interest in your product or service.

But a sales pipeline is likely to tie into other key objectives you will have for your business – such as staff recruitment and retention, improving status, reaching new audiences, and keeping customer satisfaction high.

Meeting these ambitions ties in to how you approach your brand positioning, product marketing, thought leadership, sales activation, and lead nurturing.

And this is where we come in.

We have a range of tools and expertise at our disposal to achieve all this and more using the full spectrum of creative services.

These work together to deliver memorable brand experiences, build – and protect – your reputation, help you stand out from the competition and project your values to your target audience.

Our services

PR and media relations

Our award-winning campaigns impact, influence and inspire using a combination of traditional PR, effective strategies, and unbeatable relationships with the journalists you want to talk to.

Internal communications

We create bespoke internal communications strategies including publications and workshops that help you connect to your most important stakeholders.

Crisis communications

We help protect a business with crisis communications support that can include media management, social media management, writing statements, and putting in place a strategy for reputation recovery.

Press office

We can provide a fully staffed 24/7 press office service to help you outsource your media department. 


Fail to plan and you’ll plan to fail. We start at the end – your ultimate objective – and work our way backwards to build a strategy to help you reach that goal.


Our team of trained journalists create memorable headlines, catchy ad copy, hard-hitting press releases and thought-leading articles that will get you noticed in the right publications.

Content Audit

We create compelling content that delivers cut-through in a crowded market – and this includes words, images, audio, and video.

Award writing

A real feather in our cap, we have superb success researching and writing awards for our clients who scoop accolades in a range of sectors.


We have superb photographers on the team who can help capture you and your business in the best light. From press shoots to site visits, portraits to events, we snap the moments that matter for a full range of mediums.


We are experts are creating compelling content to engage, inspire and motivate your target audience – and our video team is on hand to shoot the moments that matter for maximum exposure.

Web design and build

From creating a new website to tweaking an existing one and from proactive content management to optimising your web presence, we can help your online shop front stand out from the rest.

Social media management

We convert social communications into bottom line results on the full range of platforms. Our organic posts can also be tied into a digital marketing campaign to help you make the most of a captive audience.

Digital marketing

PPC and SEO, Facebook advertising and Google analytics, conversion tracking and ongoing optimisation, we can drive traffic and sales or deliver brand messages – and you will see the results within weeks.

User Experience (UX)

Our experts in digital marketing will maximise your web presence to build your online profile, driving quality traffic and converting visits to customers.


Our services go beyond visual identity to cover development of your logo, brand voice, corporate literature, advertising design, infographics, and other brand assets.

Graphic design

From the traditional design elements of logo, stationery, brochures, advertisements, and signage right through to glossy magazine production, animation, and illustration, we have your design needs covered.

Media training

We have several former national newspaper journalists on our team – broadcast and print – who have devised and delivered courses in interview technique, editorial planning, and crisis communications.

Event management

From conception to conclusion we can devise, manage, and deliver outstanding events, memorable brand experiences, product launches, parties and charity balls.

Our clients

Let’s talk