Would you erase the worst day of your life – or relive your best?

Would you erase the worst day of your life

This was a question posed to Ellen Widdup this week by her 10-year-old son. Here, she considers her answer, the butterfly effect that has shaped some of the biggest moments in her life and why, in business and communications, what happens next can matter far more than what went wrong in the first place.

We asked AI what it knew about Satsuma. It was surprisingly polite

This month, our MD Ellen Widdup was approached by an agency claiming it could help improve Satsuma’s presence on ChatGPT. Naturally, we were intrigued. Also naturally, we decided to ask ChatGPT what it already thought of us before paying anyone to fix it. Here’s what we found.

When robots write the headlines: why storytelling still needs a human touch

A robot holding a pencil and writing in a notebook, next to a fake newspaper with the headline 'The sky is falling!' Overlaid text says 'When robots write the headlines'

The robots are writing the news. The BBC, the Mail, and a smattering of other outlets are experimenting with AI-generated articles, feeding machines press releases and data to churn out “news” at lightning speed. No need for coffee breaks, no complaints about the rota, and no union rep muttering about overtime. On paper, it sounds […]