Privacy Policy
Last updated: Dec 12, 2024 8:40 AM
We value your privacy very highly. Please read this Privacy Policy carefully before using the xlpools.com Website (the “Website”) operated by Satsuma Group Ltd, a(n) Private Limited Company formed in England, (“us,” “we,” “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.
What information we collect, how we use it, what happens if we don’t have it, and the legal basis for processing this information
We collect any and all information that you enter on this Website. We collect the following information about you:
| Category of information | Specific piece of information | Legal basis for processing this information | How we use this information | What happens if we don’t have this information |
|---|---|---|---|---|
| Identifying information | Name |
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| Identifying information | Phone number |
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| Identifying information | Email address |
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| Internet or other electronic activity | Information regarding your interaction with our website or application |
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With whom we share your personal information
We share the following personal information with the following categories of third parties:
| Category of personal information shared | Specific piece of personal information shared | Categories of third parties with whom personal information is/was shared |
|---|---|---|
| Identifying information | Name |
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| Identifying information | Phone number |
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| Identifying information | Email address |
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Cookies
A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.
Children’s privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.
Analytics programs
This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.
Information retention
We retain all of the information that we collect until we no linger need to contact you.
Your rights
Depending upon where you reside, you may have the following rights with regard to your personal information:
| Right | Applies To |
|---|---|
| The right to access the personal information that we have collected about you. | Residents of the European Union and/or the European Economic Area and the United Kingdom only |
| The right to request that we delete all or some of the personal information that we have collected on you. | Residents of the European Union and/or the European Economic Area and the United Kingdom only |
| The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible). | Residents of the European Union and/or the European Economic Area and the United Kingdom only |
| The right to request that we amend any of the information that we have collected about you. | Residents of the European Union and/or the European Economic Area and the United Kingdom only |
| The right to withdraw your consent to the processing of your data. | Residents of the European Union and/or the European Economic Area and the United Kingdom only |
| The right to request that we restrict the processing of your data. | Residents of the European Union and/or the European Economic Area and the United Kingdom only |
| The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction. | Residents of the European Union and/or the European Economic Area and the United Kingdom only |
| The right to stop receiving unwanted direct marketing. | Residents of the European Union and/or the European Economic Area only |
| The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity. | Residents of the European Union and/or the European Economic Area and the United Kingdom only |
Exercising your rights
You may exercise the rights specified above by submitting a consumer request to:
Ellen Widdup
hello@satsumagroup.co.uk
07958 581914
Unit 3-5 Alton Business Centre
Valley Lane
Wherstead
Ipswich, England
IP9 2AX
We will need to verify your identity prior to effectuating your request and may ask you to provide personal information to do so.
We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.
Location of data processing
All data processing activities undertaken by us take place in United Kingdom.
Questions
If you have any questions about this Privacy Policy, please contact us at hello@satsumagroup.co.uk.
