If you are looking to outsource your media department, our fully-staffed 24/7 press office service is for you.
We can act as your press officers, representing your organisation to the media and providing reactive and proactive functions.
As well as handling all your media enquiries, we will provide a gateway between the press and your staff, managing all requests and liaising with different departments within your organisation to compile a response.
We would then issue these statements for you, once approved.
On top of this, we would provide all the usual PR and communications functions for your business – such as writing and issuing press releases, pitching to journalists, managing your social media output or updating your website content.
Outsourcing your press office provides you with a cost-effective alternative to employing a large team in house.
Usually, our press office function is most attractive to large organisations such as private sector corporations, public sector and government bodies and charities which have multiple departments to manage.
We become an extension of your team and can act as your proxy, keeping key messaging consistent and overseeing any issues that could cause damage to your reputation.
With Satsuma you get access to a full team of experts for a fraction of the cost and we are all fully trained in handling everything from a minor query right through to a complex crisis communications scenario.
It is the latter where your relationship with us really comes into its own.
No matter how tricky the issue, we have media law-trained journalists who recognise the story being spun and can give you the very best advice on how to manage your reputation.
We would arrange for spokespeople from your organisation to speak to the press and fully train and brief them. Alternatively, we can step into those shoes ourselves.