Satsuma delivered an award-winning Christmas campaign for East Suffolk Council to support the safe return to high streets from the pandemic. The focus was on encouraging local people to shop, dine and enjoy town centres during the build-up to the festive season. With a small budget but big ideas, our team created an innovative take on the classic The 12 days of Christmas song which highlighted each of the 12 towns and villages.

Return on investment

The results speak for themselves

This dazzling campaign demonstrates the power of a creative idea regardless of the budget. In fact, this entire concept was created and executed for under £7,000 and primarily using social media as a way to reach the target market. On Facebook alone our posts reached 326,911 people with 14,735 video views. To give this context, the census claims the population of East Suffolk is 239,552.

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Our work

East Suffolk Council was awarded funding through the Welcome Back Fund following the pandemic, recruiting our team to create a social media campaign to encourage those that live, work and visit East Suffolk to shop, dine and enjoy town centres during the build-up to Christmas.

Satsuma had the following key deliverables:

  • Creation of a 6-month campaign focused on 12 key towns and villages – called Think Local
  • Creation of a sub-campaign for the Christmas shopping period

 

We started with the creation of overarching campaign focused on 12 key locations.

Think Local was given the hashtag #ThinkLocalEastSuffolk to be used on every post to help us monitor engagement and our team visited all 12 towns and villages collating a database of 500 pictures with corresponding case studies.

We sourced stories and met local shopkeepers that had survived and thrived despite the pandemic.

The most innovative element of the project was the targeted Christmas shopping campaign which was positioned around a rewrite of the Christmas classic The 12 days of Christmas and highlighted each of the 12 towns and villages.

We used a local recording studio and the talents of a schoolgirl from Woodbridge for a song written in house by our copywriting team, setting it to professional photographs of shopkeepers from the region to match the lyric.

These snippets were teased out over the first 12 days of December with the final video released for the remainder of December.

From Five Felixstowe Sprouts to Seven Sax Sausages and Six Beers from Southwold to Ten Framlingham Flowers we covered every area as creatively as possible.

A Shopping Trip to Bungay replaced the Partridge in a Pear Tree and we made sure the lyrics championed different independent shops across the region.

Results

A snapshot of success

Think Local posts went out daily on social media. Press releases on the launch of Think Local and on the Christmas song “A Christmas Carol with a Twist” were both picked up by the East Anglian Daily Times, Suffolk News, Suffolk Live, Vision magazine, the Felixstowe Flyer, Vanilla magazine, Ipswich Star, Lowestoft Journal securing 16 press clippings. We also secured an interview on BBC Radio Suffolk with singer Millie Wood.

Meeting objectives

We had clear objectives and met these with a campaign that won a CIPR Pride Award for ingenuity on a low budget. The work involved a combination of adept project management, creative brand development and stunning photography.

A numbers game
  • 327k Facebook reach
  • 15k video views
  • 25k Instagram accounts reached

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